policies
privé beauty is commited to providing our clients with the best possible experience.
in order for us to do this we ask that our clients thoroughly review our client service contract.
your safety and Covid-19
Due to covid-19 we’ve made some changes to how we run and operate our studio.
clients are asked to please come alone to their appointment. the waiting area will be unavailable for guests and only one person will be allowed in the room.
Please call/text to let us know you have arrived and please remain in your car or outside the salon until texted back that it is safe to come up for your appointment.
upon arrival your temperature will be taken (using a contactless thermometer) and a short questionnaire will be conducted. Anyone with a temperature 100 degrees and higher will be asked to reschedule.
if for any reason you are unwell please call to check if we need to reschedule your appointment. other reasons to reschedule include being in close contact with someone who is showing flu-like symptoms or has tested positive for covid-19. please let us know of any traveling done within the last 14 days prior to your appointment.
as required by the state, everyone must enter the studio wearing a mask and must keep your mask on throughout the appointment.
we are asking that everyone please wash or sanitize their hands upon entry to the room and place your personal belongings/bag in a designated basket under the bed.
for additional information about extra precautionary measures that we are implementing for your safety please see the FAQ section on your safety and covid-19.
cancellation/ no show policy
privé beauty requires a 48 hour notice for cancellations. if we are not contacted within 48 hours pior to an appointment the customer will not be able to receive another SERVICE until we recieve payment for 50% of the scheduled SERVICE cancelled for.
In the event of a no show/no cancelation the customer will not be able to receive another SERVICE until we recieve payment for 100% of the scheduled SERVICE he/she did not show up for.
In the event of an emergency situation or unforeseen circumstances, we may choose to waive the fee at our own discretion.
DISSATISFIED with A service
if for any reason a customer is dissatisfied with a SERVICE, we ask that he/she please contact us within 24 hours following the SERVICE received to discuss all available options. we value our clients and want their complete satisfaction.
to contact please email: